This Privacy Policy outlines how your personal data is collected, used, stored, and protected when using the Harbor Link mobile application. The application is operated by the Technical Services of the Municipality of [Insert Municipality Name] in compliance with Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR).
When using the app, the following categories of data may be collected:
Full name, email address, mobile number, password (encrypted).
User ID, device ID, user group, tax information (if applicable).
Dates and times of service activation, electricity and water consumption, transaction history.
IP address, device type, operating system, connection status.
Geolocation of connected devices (pillars) based on usage.
The data is processed exclusively for the following purposes:
The processing of your data is based on:
Personal data is retained only for the period necessary to fulfill the purposes above, unless legal or regulatory obligations require a longer retention period.
Your data is accessible only to authorized personnel of the Municipality and its contracted technical providers, solely for support and system maintenance purposes. No data is shared with third parties for marketing or profiling.
All data is encrypted both in transit (TLS 1.3) and at rest (AES-256). Access to servers and administrative panels is restricted and secured through multi-level authentication and logging.
You have the right to access, rectify, delete, and restrict the processing of your personal data, as well as the right to data portability. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA).
For any inquiries or requests regarding your data, please contact: